1. Information We Collect
Personal Information
When you use our services, we may collect the following personal information:
- Name and contact information (email address, phone number, business address)
- Business information (company name, industry, description)
- Website preferences and requirements
- Payment information (processed securely through third-party payment processors)
- Files and content you upload (logos, photos, text content)
Automatically Collected Information
We automatically collect certain information when you visit our website:
- IP address and location data
- Browser type and version
- Device information
- Pages visited and time spent on our site
- Referring website information
- Cookies and similar tracking technologies
2. How We Use Your Information
We use the information we collect for the following purposes:
- Service Delivery: To create and maintain your website according to your specifications
- Communication: To respond to your inquiries and provide customer support
- Payment Processing: To process payments and manage billing
- Service Improvement: To improve our services and develop new features
- Marketing: To send you updates about our services (with your consent)
- Legal Compliance: To comply with legal obligations and protect our rights
3. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
Service Providers
We may share information with trusted third-party service providers who assist us in:
- Website hosting and maintenance
- Payment processing
- Email communication services
- Analytics and performance monitoring
- Customer support tools
Legal Requirements
We may disclose your information if required by law or in response to:
- Court orders or legal processes
- Government requests or investigations
- Protection of our rights, property, or safety
- Prevention of fraud or illegal activities
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity, subject to the same privacy protections.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information:
- Encryption: All data transmission is encrypted using SSL/TLS protocols
- Access Controls: Limited access to personal information on a need-to-know basis
- Regular Audits: Regular security assessments and vulnerability testing
- Secure Storage: Data stored on secure servers with backup and recovery systems
- Employee Training: Regular privacy and security training for all staff members
While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but will notify you of any data breaches as required by law.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our website:
Types of Cookies We Use
- Essential Cookies: Required for basic website functionality
- Analytics Cookies: Help us understand how visitors use our site
- Preference Cookies: Remember your settings and preferences
- Marketing Cookies: Used to deliver relevant advertisements
You can control cookie settings through your browser preferences. However, disabling certain cookies may affect website functionality.
6. Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal information:
Access and Portability
- Request access to your personal information
- Receive a copy of your data in a portable format
Correction and Updates
- Correct inaccurate or incomplete information
- Update your contact preferences
Deletion
- Request deletion of your personal information
- Note: Some information may be retained for legal or business purposes
Marketing Communications
- Opt-out of marketing emails at any time
- Unsubscribe links provided in all marketing communications
7. Data Retention
We retain your personal information for as long as necessary to:
- Provide our services to you
- Comply with legal obligations
- Resolve disputes and enforce agreements
- Improve our services
Specific retention periods:
- Active Customers: Information retained while you remain a customer
- Former Customers: Information retained for 7 years for tax and legal purposes
- Marketing Data: Retained until you opt-out or for 3 years of inactivity
- Website Analytics: Aggregated data retained for 2 years
8. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place:
- Adequacy decisions by relevant authorities
- Standard contractual clauses
- Certification schemes and codes of conduct
- Binding corporate rules
9. Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will:
- Post the updated policy on our website
- Update the "Last Modified" date
- Notify you of significant changes via email or website notice
- Obtain your consent for material changes where required by law
12. Specific Regional Rights
European Union (GDPR)
If you are located in the EU, you have additional rights under the General Data Protection Regulation:
- Right to object to processing
- Right to restrict processing
- Right to lodge a complaint with supervisory authorities
- Right to withdraw consent at any time
California (CCPA)
California residents have specific rights under the California Consumer Privacy Act:
- Right to know what personal information is collected
- Right to delete personal information
- Right to opt-out of the sale of personal information
- Right to non-discrimination for exercising privacy rights
Note: We do not sell personal information to third parties.